First Week:

1.    Approach and Tools

Adaptive Kaizen

System approach

Kaizen tools

Evolutionary/revolutionary model

Change management

2.     Alignment and Reporting

Alignment with goals

Report cards

Tools of alignment

System approach to processes

Integration of quality improvements (QFD)

3.     Removing Disruptions

Kaizen value at the action level

A new look through process cards

DMAIC – case study

System disruptions analysis

Priority-process-task-action

Second Week:

4.    Value Stream Mapping (VSM)

VSM basics

VSM example for improvement

VSM example for coping with errors

Communication diagram

Supermarket Kanban

First-in-first-out (FIFO)

5.     Kaizen Process Metrics and Results

Measurement within DMAIC model

Capacity, process, and results measurement

Developing the measurement plan

6.     Kaizen Human Dimension

Basic human needs

Personality classifications

Group and organizational dynamics

Leadership, status, authority

Groupthink