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Business Process Change Management |
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Objectives
You will learn:
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The constituent parts of business process
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How process thinking was developed
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What process architecture is about
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How to build process models with different solutions
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How to expand and decompose processes
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How to analyze value added and waste in business processes
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How to utilize methods and tradeoffs in business process redesign
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How to define boundaries and the granularity of process models
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How to do business process monitoring and data mining.
Participants
This training is suitable for CEOs, managers of functional units, project managers, sales executives, business development officers, customer service managers, IT leaders and all managers and professionals engaged in implementing the strategic objectives of their companies.
Form of Training
This is a distance learning course in web-based e-learning format.
Online learning includes:
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Online materials available 24/7 for the duration of the training
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Q&A in a discussion forum
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A final multiple-choice online test of fixed duration, available for a week
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A graded Certificate of Completion
The benefits of online learning:
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You study whenever you want
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You learn at your own speed
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You join the discussion at your convenience
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You test your knowledge online
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You don’t travel and take time off work
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You learn more and spend less time and money
You are awarded a Certificate if you score over 70% at the final exam.
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