Today, Lean Six Sigma is the most popular methodology for business process optimization, both for manufacturing and the services sector. Nothing compares with its potential to increase operational efficiency. It is an extremely powerful management innovation and a remarkable way to boost competitiveness.
When clients complain, something stands in the way of employees serving them well, guarantee costs rise, sales fluctuate, and profit is low, introducing Lean Six Sigma is the right way to go.
Lean Six Sigma enhances the client experience, eliminates unpleasant surprises and unfulfilled promises. The methodology is ideal for managers who want to plug leaks in their cash flows and raise their profits and productivity. An added benefit is the capacity of Lean Six Sigma to develop successful leaders, improve their discipline and critical thinking.
Because of the often boring treatises that present Lean Six Sigma as a set of complex prescriptions, many executives are not particularly enthusiastic about it and look upon its application as a visit to the dentist, perhaps, with good reason, because the consequences of wrong implementation are serious.
The purpose of this course is to dispel the misconceptions and myth surrounding Lean 6 Sigma and provide a practical understanding of it. First, it is not as complicated as it may seem. Second, it is enough to learn several key methods and tools to get up to speed. Third, the many examples and case studies in this course, showing when and precisely how to use the basic and specialized tools, will help you gain insights and serve as useful guidance, so you can go ahead and apply Lean Six Sigma with confidence.
You will find that the effort is worthwhile. Companies that correctly apply Lean Six Sigma report over 20% cost savings and 10% increase in profits within a year.