Training for Business Success
Blended e-Learning
Home Solutions Training Calendar e-Learning Partners Clients Contact News
Business Process Change Management
Help Sign up Log in  Bulgarian

Detailed Curriculum

First Week:  

  1. Introduction into BPM
Typical processes

Definition for BPM

Emergence of process thinking

Rise and fall of BPM

BPM lifecycle

  1. Process Identification

Context and company business model

Process checklist

Process architecture: categories, relations, levels

SAP process architecture

Process selection criteria

Process evaluation measures

Process portfolio

  1. Process Modeling

Splitting and merging

Exclusive alternative decisions

Parallel activities

Inclusive decisions

Model business objects and resources

Process decomposition

Second Week:

  1. Process Analysis

Value added analysis

BPM lifecycle

Waste analysis

Pareto analysis

Root cause analysis

  1. Process Redesign

Innovation motivation

Redesign trade-offs

Redesign methods

Transaction methods


Heuristic redesign

Transformation methods

Design-led innovation

Process model canvas


Product-based design

  1. Implementing Executable Models and Process Monitoring

Automation limits

Review manual tasks

Completing the process model

Model granularity

Specifying implementation

Process monitoring

Process dashboards

Process data mining